Cookie Policy

This Cookie Policy explains how EXC24 ("we", "us", or "our") uses cookies and similar technologies when you visit our website www.exc24.com (the "Service"). It explains what these technologies are, why we use them, and how you can control their use.

What are cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work properly, improve efficiency, and provide information to website owners.

We may also use similar technologies (such as pixels or local storage). For simplicity, all such technologies are referred to as “cookies”.

How we use cookies

We use cookies for the following purposes:

• Essential cookies: Required for the website to function correctly, including security, load balancing, and basic navigation.
• Analytics cookies: Used to understand how visitors interact with the website and to improve performance and usability. These include tools such as Google Analytics.
• Functional cookies: Enable additional features, such as live chat support provided via third-party services (e.g. Tawk.to).

Third-party cookies

Some cookies on our website are set by third-party services we use, such as Google Analytics, Google Tag Manager, Hotjar, and Tawk.to. These third parties may collect and process information in accordance with their own privacy policies.

Your choices regarding cookies

You have the right to decide whether to accept or reject non-essential cookies. You can manage your cookie preferences through:

• our cookie consent banner or settings (if available);
• your browser settings, where you can block or delete cookies.

Please note that disabling essential cookies may affect the proper functioning of the website.

Legal basis (EEA users)

Essential cookies are used based on our legitimate interest in providing a secure and functional website. Analytics and functional cookies are used only with your consent, where required by applicable law.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We encourage you to review this page periodically to stay informed.

For more information about how we process personal data, please review our Privacy Policy.